About Us & FAQ's

We are a small business and team. Please review all FAQ's prior to contacting us. Thank you!

Do you only sell gold? 

-No. We sell 925 silver, solid gold, and gold filled jewelry. We sell close to melt and wholesale to give folks the best deals possible! Please see each product description for more details.

I would like to sell some pieces. Do you buy jewelry? 

-Yes we buy solid gold and silver. Please weigh out your pieces and sort by karat. Please email us with the subject line: Selling Gold/Silver Inquiry and a brief description of your pieces and we will share next steps with you. We buy functional pieces and scrap/broken wares. 

I used to pay with Zelle or Wise via Instagram. Can I still do that?

-If you are based within the United States, yes. Please click either zelle or wise at checkout and follow payment instructions. You must add your order # to the payment memo and email a screenshot to us within 5 minutes of processing your order. IF YOU DO NOT SEND SCREENSHOT, YOUR ORDER WILL BE CANCELED. Your 3% processing fee will be refunded if you pay via zelle or wise.

How long are items available on the website?

-Each drop is available for 24-48hrs or until sold out. Most items sell in the first few hours of the drops.

Do you ship internationally?

-Yes. Simply update your shipping address at checkout. Manual payment options (Zelle and Wise) are not available for international orders at this time. 

I just purchased a piece. When does it ship?

-We ask for 7-10 business days to ship orders. Our small business thanks you for your patience and understanding. We do our best to get orders shipped out as early as possible. 

-We encourage you to create a Shop profile login to track your orders with ease.

I just purchased a piece and want to purchase more. Do I need to pay again for shipping?

-No. If you have not received a tracking confirmation email, place your order and use code BUNDLE. This will give you free shipping. If you have received an update for your order with tracking, you cannot use this code to bundle. Insurance does not blanket multiple orders.

Can I purchase on layaway?

-Yes. You can purchase immediately using payments with a few different payment options like Shop Pay at checkout. If you would like to begin layaway directly with us... Items over $1000 USD are available for layaway only after 24 hours of being published. If you would like to do installments outside these payment options, please email us with the item details to begin the process. 

Can I ask for discounts on items?

-No. We price our pieces at wholesale costs or near melt to give you the best deals possible. We work on very small margins and always prioritize giving our customers the best, most accessible prices.

How do I insure my order?

-At checkout, you have the option to opt out of protecting your order with insurance. Make sure that is toggled on. 

Can I return my order?

-No. All sales are final. If you have questions about this, please email us and we are happy to chat together.

I sent an email, when can I expect to hear from you?

-We operate in office Wednesday-Saturday. Please expect a response between those business days. Responses may take up to 5 business days. We do our best to respond as soon as possible. Thank you!